Customer Testimonials
It was a great experience. The entire group assisted with me seeing the cars I wanted to see which included pulling one out ohms the showroom so I could see it in daylight, and when I made up my mind, the deal was done quickly and the vehicle was ready for pick up when I got there. Great experience!
Dawson is personable and fun to talk but he also knows the vehicles that are available and quickly finds out which ones would be closest to the needs of the buyer. If you’re going to buy a vehicle at a dealership, this is the way to go!
Absolutely wonderful service
They did great timely and accommodated our timeframe.
Thank you . Very appreciated what you do . Great job
We purchased a 2026 enclave today and had a great experience, Dawson shaw didnt pressure us, listened to our concerns, even helped us test drive a car from a neighboring dealership. Highly recommend working with them. Also our loan office Tenelle got a good rate in this market and was very helpful.
Good
Had a great experience here! Stephen was great to work with on the purchase of a new truck.
The only honest Dealership around, and their service department matches the honesty and integrity of the Dealership. I have my dealer license to buy and sell vehicles, but I will continue to buy personal vehicles from Ken Garff GMC Riverdale, They have been amazing!
Software update and temperature sensor calibration
Bryant, was such a wonderful and amazing person to sell me my 2022 Nissan Altima. . He made me feel welcomed there. Plus got husband and I a drink. Even took the Altima for a test drive. I was in love with that car. Told Bryant I wanted it. Bought that car with nothing down. Such nice and wonderful people at Ken Garff. They care about their people and know how to treat their customers. 😊
Took it in for Maintenance and a low tire. They took excellent care of me and provided transportation for me to get to work.
Wheel rebalancing
Bill, Chad, and Tenille were all great to work with. I was looking for a vehicle within a specific price range and budget, which can be tough to find these days.
I had an appointment set up with Bill, and when I arrived, he already had a vehicle picked out that fit what I was looking for. The vehicle was in excellent condition inside and out, had more features than I expected, and they were able to get me out the door at the price I was hoping for.
This was my first experience with this dealership, and everything went ... Read More Google - Oct 6, 2026
Hyrum is amazing to deal with, Tennille was extremely helpful on her end, the team is upfront and honest with you the entire time you’re dealing with them.
Great service!
Super good people here, highly recommend to shop here for vehicles. Zach Bordis was not pushy and was patient and willing to work with me through the entire search of the perfect truck for me and my family.
I don't live in Utah, traveling through, had a safety light come on in the Buick, and this dealership took care of the problem immediately, plus some other things I had them do. OUTSTANDING service and response by all!!
Always prompt and professional
Good Job!
Always a great experience.
They were on top.of their game. Professional, courteous, and on time with everything I was told. Im glad I wentbthere.
Thanks to the ladies in charge of your service department. They were all very kind and helpful. It’s hard to find good customer service anymore but these ladies are top notch. Thank you for taking great care of us. You are greatly appreciated!!
Shawn & Team are the best. Very knowledgeable and professional.
Really enjoying my new truck!!! Great buying experience, thank you Hyrum 💙😎
They are the best guys and gals I’ve ever worked with. I love that they’re still a family owned dealership and they are very cordial and sympathetic to our needs.
Greatest customer service I have ever received at a dealership!!!!
Good service, friendly staff, and nice waiting lounge👍
The overall experience was wonderful, the employees were kind, and knowledgeable. We never felt pressured or like we were being shmoozed in any way. Hyrum and Tenille were my direct sales and accounting team and they were both great. They took a lot of time with me and my wife both to understand the vehicle and the buying process in general. They were patient, informative and pleasant to work with and the whole kit and kaboodle was much easier than I recall the car buying experience being. I would absolutely recommend Ken Garff Buick/GMC of Riverdale
Blew my turbo boot. Garff repaired the system and put new batteries in. One battery was left unsecured. I found the mounting bar and screws in the windshield wiper recess after a couple of days driving around.
Hyrum was great to work with. He contacted us from the online request and had the two vehicles ready when we made the visit. He communicated clearly and the final pricing.
I had a great experience buying from Ken Garff GMC Riverdale. They gave me a very good deal, and worked hard to make my buying experience as quick and efficient and headache free as possible. I would happily buy from them again and will recommend them to my friends.
I buy all my vehicles at Ken Garff. Fair deals, great staff and they remember you after the transaction. Buick GMC in Ogden is different than the rest. Very pleased
Jon went above and beyond. He set up a Fleet account to make buying our next truck even easier. I continue to work with Jon in finding our next truck.
My initial discussion was with Dawson. We wanted to test drive a new 2026 Buick Enclave before ordering one. We ultimately wanted to see the interior and the exterior blue color offered. Dawson and Bill called me back to schedule an appointment when they had a new Enclave in that blue color on the lot that we could see. They were very helpful in answering all of our questions which led to us ordering a new 2026 Enclave with every option available. Overall, it was a good experience despite having to drive 70 minutes to get to the dealership.
Employees were very helpful and understanding of my problem with the credit bureaus. Zach Simpson did a good job.
We had a great experience at Ken Garf dealership. The salesman and combined staff made things great for us. We would recommend all of our friends to this dealership for any purchase. They were true professionals.
The entire team was a delight to work with. They listened to my needs without being too pushy and found the truck I wanted. Which wasn’t easy, there aren’t very many of them out there right now. Bill found the perfect one for me. Thank you, everyone at the dealership for all your help!!! I will be back for all my services too!
Considering our circumstance, the entire staff could not have made it any better. They were great! Especially Stephen, our salesman. He is fantastic and went beyond normal expectations. Thanks also for great service, from Shawn O. in the service department. Parts was great, and the paper signing process was simple and quick. Thanks for making our unplanned purchase a pleasant one.
Great service from the beginning from John Miller, when arriving at the dealership all went well
Great experience all the sales people are very friendly. Worked out a great deal on a new truck.
Tenille was awesome to work with. She was very patient and not pushy whatsoever. She did a very good job of explaining all the options available to me and was very knowledgeable.
The only reason for the 4 stars for Ken Garff in general, is due to the truck being dirty when I took it home. While we were finalizing things, it was taken back to be cleaned and detailed and to have a windshield finish put on it. I'm not sure what they did, but the truck still looked dirty and the windshield application was not completed. Truck wheels ... Read More DealerRater - Jun 24, 2025
My family has been loyal to this dealership because of the great customer service we got from folks that care more about our needs not their sale
No high-pressure tactics makes buying a vehicle an actually enjoyable and not so stressful experience.
Great dealership and great salesman in Steve. Bought a 2025 Sierra 1500 AT4 from them. Smooth and no hassle experience. No high-pressure add-ons. Picked the truck, signed the paperwork, and was on my way.
Fun, nice and outgoing dealership with lots of people to help you find the right vehicle for an amazing deal!
Jon, made the deal simple and easy. I appreciate his efforts on our behalf. Thank you,
Zach Brodis was awesome to work with! Within minutes of arriving we were on a test drive in the truck we ended up buying. Not pushy at all and really seemed to try to get us the best price possible!
Great service. Fast and efficient. Easiest vehicle I have ever bought. I would purchase from here again.
Tennille was amazing to work with and made the trade in and purchase seamless! She took the time to explain our new vehicle and all its fun accessories!
Great service i would highy recommend the dealership. Everyone is so respectful and kindly 10/10
She made us feel comfortable. Was very knowledgeable about the vehicle my wife wanted and found it very quickly. She kept great communication throughout the sale. Tennille made it a great experience buying this truck. It’s not our first time buying from this dealership and I’m sure it won’t be the last.
Nice salesman, the process went quickly. Had the car i wanted . But the payment was way more than I said I needed.
This is the third car we have purchased and I always feel good when I leave the dealership
She worked hard to get us in a vehicle that we could afford and was better than we hoped
My husband and I were looking to get a GMC and Stephen asked us if we had driven a Buick. I drove my mom’s car and it was good. He had us try the Buick and a GMC and the Buick was so comfortable. He was very personable on our drive tests and he was not pushy and let us drive the car to get lunch and discuss. He made it easy and I would recommend him to anyone.
Very knowledgeable and professional. He was very helpful finding the perfect cars for our family.
I recently purchased a GMC pickup from Ken Garff in Riverdale. Right from the start, I was treated different from other dealerships I had worked with. Ashton, Chad, and John were great. They answered every question without pressure. I appreciate the lack of pressure while helping me to understand all the ins and outs that I might need to know. I had a great experience at Ken Garff.
Hyrum was awesome to work with, and I really appreciated the overall process in my truck purchase.
I’ve been very pleased with the way Bill has worked with me ever since I met him. He really knows what he’s doing. He’s a very good communicator. He does what he says he’ll do. I would definitely recommend him to anyone that wants to buy a new vehicle that they’re selling.
We were going to go to Ken Garff Honda but my husband turned into this Ken Garff instead. We told Steven what we wanted. We were not looking for a GMC terrain or another Honda CRV. After explaining to him what we wanted he told us about Buick’s and how comfortable they were. My husband and I were skeptical but we went along and drove an envision and a terrain. After sitting and driving in both Steven was right and the Buick won. The financial side was good as well and got us the best deal they could find. ... Read More DealerRater - Apr 9, 2025
Close to home had the truck I was looking for I don’t like surveys
I felt like I was sincerely being taken care of. Thank you, Ashton and Ken Garff for making me feel comfortable and hooking me up with THE SWEETEST ride!
Tenille was great to work with. Quick to respond with information. Overall great to work with.
Zack was super helpful when I caught him with no warning. He was very professional even though he was not my actual salesperson (who was off this day). He answered my questions and identified a $2,750 incentive that my original salesperson had not mentioned. As it was the last day of the month, and my sales guy was off, Zack helped me close on my vehicle that same day, thus enduring I received the additional $2,750 incentive. Zack was great, but I would say the closing process was quite slow, (over 1.75 hrs - discussions & paperwork were easy and quick but the ... Read More DealerRater - Apr 2, 2025
We have purchased 3 vehicles through this dealership and every time we have been very pleased with how they treated us every single person we have interacted with has been outstanding and we have even sent family there to purchase their new car we are forever a loyal customer to this dealership!
I really appreciated a couple things. I was shown all the optional purchasing items so I at least knew what they were. Secondly, I didn't feel pressured to choose any of them that I didn't want. This was the case with both Ashton in sales and also in the finance department.
Nice place clean friendly centrally located lots of selections little busy kinds felt pushed out the door at the eve
Very good experience. Would refer others and be a satis fied customer thank you for your time
The dealership had the truck I wanted at a reasonable price. They were easy to work with.
The process was easy and quick. Zack is awesome and took care of me. Convenient
Ashton was great to work with and helped me get into my dream truck. The detailer was out the day I made my purchase and was told to bring it in at a later day when I was having running boards installed. It was a little tough to get the install scheduled, and when I brought it in the detailer really only removed some sticker goo on the tailgate, the inside was not bad but I don’t think they did anything to it. Didn’t love paying more than 60k for a truck that was not clean when I ... Read More DealerRater - Mar 8, 2025
sales rep. was very helpful easy-going. did not try to pressure use into buying anything that we did not want.
Tennille was amazing to work with and very knowledgeable. She was very helpful after the sale as well with follow-up questions.
I was completely satisfied with my experience at Ken Garff The entire experience was so much easier than I had anticipated. Scott handled everything professionally, quickly, and in a warm friendly manner. Tenille was also friendly and professional. Overall it was a great experience. My daughter was also impressed and considering going there for her next car purchase. My overall grade would be A+.
We just experienced the easiest and most professional automobile transaction we’ve ever had! The Garff personnel here are easy to talk with and everything went smooth as could be. Big shout out to Stephen Veeder in the sales department. He’s very knowledgeable and a pleasure to work with. No wonder he’s been there for 12 years. Highly recommend.
Zach was very helpful in the purchase of my 2013 Ram pickup. In the same token I hope I made his job easier. As a business you have to make money and that is the reason I do not go into a lot of debate on the price of a vehicle. If I feel it is fair I go with it. You will be the first choice when I buy my next ride. I did enjoy working with Zach.
The experience was very pleasant and worth the eight hour drive to get this vehicle.
Great experience with Ken Garff. They made my vehicle buying experience very easy. Everything went extremely well. Stephen, the salesperson, went above and beyond to make sure that my experience was as painless as possible. I would definitely recommend Ken Garff to anyone looking to purchase a vehicle.
Zach is the best! Very comfortable and relaxed, no pressure sales. Somebody I would hang out with after work.