Nice place clean friendly centrally located lots of selections little busy kinds felt pushed out the door at the eve

Very good experience. Would refer others and be a satis fied customer thank you for your time

Found a used car on the Nissan website. Price was reasonable. I got a call from the salesman, they sent over an estimate with no hassle. (Usually other dealerships demand you come in person.) this let me decide ahead of time if it was a car I could afford and wanted. At the dealership they had the car ready to go, after a quick test drive, they had all the paperwork work ready to go. There were no hidden fees or unexpected charges, exactly as offered. They offered some up sales but accepted my not interested with out any push back. This was the only pleasant car buying experience I have had and I have purchased 4 cars for myself, and at least another 5 for family members. I’m used to spending all day there, and feeling like I am arguing with salesman instead of focusing on being happy about getting a car. This was the opposite of that. Edit: turn signal wasn’t working, the car was sold as is. But they still offered to fix it no charge. It ended up being just the bulb so I was able to fix it myself. But the offer was there which proves they will stand by a used car they sell.

Compared to all the other Ken Garff locations, this one is lacking in a few areas, but meets standards in some others. First I HATE the new automated scheduling system on the phone, "Brooke" It's frustrating, and makes it harder to schedule an appointment. People in service have always been great to work with...I'll be it sometimes it seems the mechanics drag their feet...depending on who you get...but maybe that's just in my head. Shawn has always been great to work with, very friendly and responsive. Also the waiting room feels a little run down, borderline "sketchy" with an overall melancholy vibe. Especially when comparing to other Ken Garff locations, where the waiting rooms feel brighter, more upbeat, and they have snacks (this location does not) and the soda machines and water machines work (this one's does not.

I am leary of going to the oil changes shops, but not here. I know they are highly trained to ensure proper service.

Our company was looking for a new GMC Canyon & Yukon and we were fortunate to work with Stephen Veeder. He found us exactly what we wanted, handled our trades fairly and quickly, and got our deals done. No hassle purchases. We loved working with Steve.

Danielle has been wonderful to work with. I have had to bring my car back a few times to track down the issue and each time she has a smile and wonderful customer service. I bring all my vehicles here and highly recommend them to anyone.

The dealership had the truck I wanted at a reasonable price. They were easy to work with.

The process was easy and quick. Zack is awesome and took care of me. Convenient

Helped me with my truck. Shawn was great. 4 stars only because the warranty didn’t cover it.

Great Service Advisor in Kenadie Neel!!! She is a keeper!

I’ve always had great experiences with Ken Garff. Recently, I purchased a GMC, so now I’ll be taking it to the Ken Garff GMC dealership in Riverdale. I dropped it off for my first service, and the staff was very polite and easy to work with. Scheduling the appointment was a breeze, and the whole process was smooth and hassle-free.

Danielle is great. Friendly and knowledgeable, great to work with. Its nice to work with someone that is cheerful and helpful!

Ashton was great to work with and helped me get into my dream truck. The detailer was out the day I made my purchase and was told to bring it in at a later day when I was having running boards installed. It was a little tough to get the install scheduled, and when I brought it in the detailer really only removed some sticker goo on the tailgate, the inside was not bad but I don’t think they did anything to it. Didn’t love paying more than 60k for a truck that was not clean when I drove it off the lot. The buying process was excellent, just didn’t get great follow through after that.

sales rep. was very helpful easy-going. did not try to pressure use into buying anything that we did not want.

Had some problems with a car I purchased. But at the end of the day (not literally) they got my vehicle fixed and back on the road. Shawn in the service department is very respectful and keeps you up to date on your vehicle and the service it needs. I recommend asking for her when you call.

Advantage Care Plus a HUGE win! Been bringing all my vehicles here for years for service. When you are ready to buy, a great dealership!!!

We brought our car in after having it at another dealerships service department for a couple of days and getting no explanation as to what was wrong with our vehicle. Within the first day of have it at Ken Garff they were able to tell us what was causing our car to overheat and they had the issue fixed within a few days. Special thank you to Shawn our service advisor for keeping us notified on the progress of our vehicle!

Danielle is such a sweet girl and she deserves way more than just a 5 star review!

Had oil change done here because when I bought my Bronco they added the cost of 3 oil changes to the price even though I didn't want it. Went here to try to recoup my money. The service was pretty fast and they seem like they did a good job.

Danielle at Ken Garff GMC was really great to work with. She spoke to her supervisor and worked a great deal with me for the service on my truck. I bought my truck here a couple of years ago and I just keep coming back because of their customer service. Also I have to shout out their service techs! They do their video inspection and it helps me understand my vehicle better! They do great work! Thanks again Ken Garff GMC! Also super clean and neat! Love the refreshments!

Shawn OBrien is amazing. She is very good at her job. There is no one else i would rather go to.

I’ve brought both my cars to Ken Garff Buick GMC for years. Customer service has always been exceptional. Service on my cars have always been second to none. I will continue to bring my cars here as long as they are here.

I have been getting my vehicles worked on here for the last couple years and have had great customer service by will he is very friendly helpful and informative

Kenadie helped me out really well